Terms & Conditions

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SPARK FORGE SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the platform or website operated by the Company.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

Welcome to our website. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to these terms.

2. Use of Our Website

  • You must be at least 18 years old or have parental/guardian consent to use our site.
  • You agree not to misuse our website for illegal, fraudulent, or unauthorized purposes.
  • We reserve the right to refuse service to anyone for violations of our terms.

3. Product Information & Pricing

  • We strive to provide accurate product descriptions, specs, and images. However, actual colors and details may vary slightly due to screen differences.
  • Prices and product availability are subject to change without notice.
  • We reserve the right to correct errors in product details, pricing, and stock availability at any time.

4. Orders & Payment

  • All Orders are subject to stock availability and confirmation by the Company.
  • Payments must be made using our approved payment gateways or payment methods.
  • In case of payment failure or suspected fraud, the Order may be canceled immediately.

5. Shipping & Delivery

  • We aim to process and ship Orders within 1-3 business days. Delivery times vary based on your location and courier services.
  • The Company is not responsible for shipping delays caused by unforeseen circumstances (e.g., weather, courier issues).

6. Returns & Exchanges

  • Returns and exchanges are accepted within 7 days of delivery, provided the item is unused, unopened, and in its original packaging.
  • The customer is responsible for return shipping costs unless the item is verified as defective.
  • Refunds will be processed after inspection, following our official Return Policy.

7. Privacy Policy

  • Your personal data is handled securely and in accordance with our Privacy Policy. We do not share or sell your data to third parties without your consent.

8. Intellectual Property

  • All content on this website (including logos, graphics, images, and text) is the exclusive property of the Company and cannot be copied or used without permission.

9. Liability & Disclaimers

  • The Company is not liable for indirect damages, lost profits, or data loss resulting from the use of our Goods or Service.
  • We do not guarantee that our website will always be error-free or uninterrupted.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of MALAYSIA.
  • Any disputes arising from these terms shall be resolved exclusively in the courts of MALAYSIA.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website implies acceptance of the revised terms.e revised terms.